About
At Sapphire Controls, our personal approach coupled with quality products you can depend on provides you an exceptional customer experience.
We strategically partner with quality manufacturers who stand behind their brands with extended warranties giving you confidence in the products selected for your application.
Our Management Team has over 80 years of combined experience providing valve and control solutions that goes beyond product.
We support all Western Canada process and infrastructure industries including energy, oil & gas, oil sands, pipeline, mining, pulp & paper, chemical, power, biogas, food & beverage, marine and municipal.
Need a solution that goes beyond product? That’s what we’re here for – give us an opportunity to provide an exceptional buying experience.
Our Mission
To Partner with manufacturers and customers to provide an exceptional experience in the delivery of measurement and control solutions.
How we’re doing it: We put our customers first. We carefully select vendors and manufacturers that have a shared interest in an exceptional customer experience. Gone are the days of strictly transactional interactions. We develop relationships that enable our customers to drive their own success.
Our Vision
To go beyond the product to help our partners achieve their economic, environmental, and efficiency goals.
What we do: We utilize our knowledge base to collaborate with our customers to select, procure, and install the products they need in the most time-sensitive and cost-efficient manor.
Our Values
Integrity, Customer Success, Accountability, Respect, Executional Excellence, Enthusiasm, Simplicity, Teamwork, Security, & Innovation.
What this means to us: Our mighty team and refined systems ensure all our values are exemplified in every step of your buying journey.
- Integrity: Build trust through responsible actions and honest relationships.
- Customer Success: When our customers succeed, we succeed.
Accountability: Each of us is responsible for our words, our actions, our in-actions and our results. - Respect: Value everyone and treat people with fairness, dignity and professionalism.
- Executional Excellence: Achieve extraordinary results by doing ordinary things exceptionally well.
- Enthusiasm: Enjoy the journey, enthusiasm can be felt by the customer.
- Simplicity: Look to provide the simplest solutions.
- Teamwork: We achieve more when we collaborate and work together.
- Security: Bringing financial and social security to our employees and customers through a joint profitability mindset.
- Innovation: Constantly seeking and taking action to improve.
Meet Our Partners
We carefully select vendors and manufacturers that offer quality products and have a shared interest in an exceptional customer experience. Our partners go beyond products by offering service and support every step of the way. We are honored to represent DelVal, Elite Valve, and Union Tech in the Western Canadian Market.
